How do I contact Customer Support?
Please fill out the Submit a Request form.
Our Customer Support team will reply by email as quickly as possible.
Please include as much of the following information as you can:
- Your Friend Code.
- The date and time the problem occurred.
- Your time zone.
- The name of the game in which the problem occurred.
- Any relevant amounts (Example: "I bought the $1.99 package...", "I didn't get 50,000 chips...", etc.).
- If writing about merging accounts, please provide the relevant details.
I already sent an email, but there's more I'd like to add!
After you submit your request, you will get an automatic response email confirming that we’ve received your question.
If there's more information you'd like to add to your request while you wait to hear from Customer Support, please reply to the confirmation email.