Recently, we’ve noticed there’s been some trouble collecting Facebook and email freebies for Big Fish Casino. We’re so sorry for any inconvenience faced with collecting these freebies!
While the teams responsible for the freebies have been made aware of this issue, as it is affecting multiple players and are hoping to have it fixed soon, we’ve uncovered the following workarounds which may come in handy for collecting those freebies in the meantime!
Please note, these steps may work for a mobile device only!
- Please copy and paste the following link directly into Safari or the web browser app for your device: https://bigfishcasino.onelink.me/gZ44/df434ba3
- If the link to collect the freebie leads you to a blank page instead of to the Big Fish Casino app, please try accessing the options for the blank page and choose to open the link in Safari or your web browser app.
These workarounds might help with collecting those freebies in the meantime while we take steps to resolve the issue on our end!
If you are playing on a PC or Mac computer or if you are on a mobile device and these workarounds don’t help and you are still running into issues collecting Facebook freebies or emailed freebies, please feel free to reach out to Customer Support by submitting a request.
We’d like to thank you for your continued patience while we look into this matter.