How do I redeem promotions?
To redeem your free item, please click the link included in the promotion.
This will automatically open the game and add the virtual chips, Gold, or Reward Center Tickets to your account.
Here's how to redeem promotions on each type of device:
Visit the Big Fish Casino Facebook page or open the email newsletter and click the link included in the promotion. The Big Fish Casino app will open automatically, adding the freebie to your account. You do not need a Facebook account to redeem promotions on a mobile device.
Computer (playing through Facebook.com):
- Sign in to your Facebook account.
- Visit the Big Fish Casino Facebook page.
- Click the link included in the promotion.
The game will appear automatically. The freebie will be added to your account.
Computer (playing through BigFishGames.com):
- Visit www.BigFishGames.com and sign in to your Big Fish account.
- Next, if you've signed up for the Big Fish Casino email newsletter, locate the newsletter in your inbox.
- In the newsletter, click the Redeem Now link.
Big Fish Casino will open automatically in your web browser. The freebie will be added to your account.
You do not need a Facebook account to redeem promotions through the Big Fish Casino email newsletter.
What else should I know?
- Each promotion will only be redeemable once.
- If a link doesn't work the first time, please try clicking again.
- If you play on the web, be sure to log in to your account before clicking the link.
- If you redeem a promotion on a mobile device, but you don't already have the Big Fish Casino app downloaded, you'll be redirected to your device's app store where you can download the app. After downloading the app, you'll get a pop-up confirming you've redeemed the offer.