Why can't I use Gold?
Locked levels
There are different levels that you must reach, by earning XP, in order to unlock certain gift amounts:
- To give 10K virtual chips, you must reach Level 6.
- To give 50K virtual chips, you must reach Level 11.
- To give 500K and 2.5mil virtual chips, you must reach Level 16.
Age of account
Before you can exchange or gift gold for virtual chips, your account must be at least 72 hours old based on the hour the account was created.